Why NGAGE chose Tifo

NGAGE is one of the UK’s leading talent and workforce solutions groups, helping organisations connect with specialist talent across multiple sectors and markets.

Built around the realities of modern recruitment, Tifo helps businesses simplify onboarding, strengthen compliance and create a smoother experience for candidates, consultants and clients alike.

We recently sat down with Vic Khan from NGAGE to discuss the organisation’s onboarding and compliance challenges, why they chose Tifo, and the impact the platform has had across their business.

With high volumes of contractor onboarding and a growing need for visibility and control, NGAGE was looking for a solution that could reduce manual administration, improve compliance governance and support future growth.

Making the decision to use Tifo

Before implementing Tifo, onboarding and compliance activities were managed across multiple systems, including email, CRM platforms and spreadsheets.

While the processes worked, they created unnecessary complexity. Progress was difficult to track, updates often relied on manual intervention and onboarding teams were spending significant amounts of time entering data and managing repetitive administrative tasks.

Maintaining accurate compliance records and a clear audit trail was also becoming increasingly challenging, particularly when handling sensitive information such as bank details and screening checks.

As onboarding volumes continued to grow, NGAGE needed a more streamlined and scalable approach.

Tifo brought everything together in one place.

By centralising onboarding, compliance, communications and reporting within a single platform, NGAGE gained a clearer view of every contractor journey while reducing the manual effort required to keep processes moving.

The impact of Tifo was immediate

One of the most significant improvements has been onboarding speed. What previously took around a week can now be completed in approximately two days, helping contractors get to work sooner and enabling NGAGE to respond more quickly to client requirements. And automation has played a major role in this transformation.

Document collection, validation checks and candidate follow-up are now handled automatically, reducing the administrative burden on onboarding teams.

As a result, the onboarding team can focus on exception management and higher-value activities rather than repetitive data-processing tasks.

The platform has also helped improve data quality. By allowing candidates to enter their own information directly into the system, manual data-entry errors have been reduced, while built-in validation checks ensure information is complete before onboarding progresses.

As a result, NGAGE can efficiently support between 120 – 200 new contractor placements every week without compromising compliance standards or service quality.

Greater visibility and stronger compliance control

For NGAGE, one of the biggest advantages of Tifo has been the visibility it provides across the entire onboarding journey.

Consultants, onboarding teams, compliance specialists and senior stakeholders all have access to real-time progress updates, making it easier to identify delays, prioritise activity and keep onboarding moving forward.

“All stakeholders have access to real-time information on the status of each contractor, enabling faster intervention and more proactive management.“

Vic Khan, NGAGE.

The platform has also strengthened compliance governance through automated workflows, validation checks and clearly defined process stages.

Every action and document submission is recorded, creating a comprehensive audit trail that supports accountability, audit requirements and risk management.

In addition, meaningful reporting and operational insights help the business monitor onboarding performance, track turnaround times and make more informed strategic decisions.

Supporting growth at scale

As onboarding demand has increased, Tifo has enabled NGAGE to scale efficiently without increasing headcount.

By removing repetitive administrative tasks and improving process consistency, onboarding teams can focus their time where it matters most while maintaining a high-quality experience for candidates and clients.

The result is an operation that can support greater volumes, respond more quickly to demand and maintain strong compliance controls throughout the process.

Improving the experience for candidates and clients

Alongside the operational benefits, Tifo has helped create a better onboarding experience for everyone involved.

Candidates now benefit from a more structured and transparent journey, with clear guidance, automated communications and real-time updates that reduce confusion and eliminate unnecessary follow-up requests.

For clients, faster onboarding and stronger compliance processes provide greater confidence and help accelerate workforce deployment.

Consultants also have greater visibility of onboarding progress, enabling more proactive communication and helping them manage expectations effectively throughout the contractor lifecycle.

The result is a smoother, faster and more professional experience that strengthens relationships and supports consistently high service standards.

A platform built for the future

When asked why they would recommend Tifo to other organisations, NGAGE’s response was clear.

For organisations seeking to improve operational performance, reduce compliance risk, and deliver a better onboarding experience at scale, Tifo represents a highly valuable and effective solution.

At Tifo, that’s exactly what we aim to deliver.

By bringing onboarding, compliance, communication and reporting together in one platform, we help businesses reduce risk, save time and create better experiences for candidates, consultants and clients.

Because when compliance feels effortless, your teams are free to focus on what they do best.

For more information on how Tifo Comply can help you, please contact us on 0800 470 1954 or email enquiries@tifo.team. Alternatively fill in the form below and we’ll get in touch with you!

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